Sharon, Registered Nurse – RN DIV 1
Sharon settled in Maryborough from NSW in 1984. She has five adult children.
Since graduating from USQ Hervey Bay in 2012 and obtaining her license with the Australian Practitioners Regulation Agency (AHPRA), Sharon has worked extensively in GP practice.
Sharon’s interests include Chronic Disease Management, Surgical procedures and Women’s health, while she enjoys softball, yoga and reading in her leisure time.
Joanne, Registered Nurse – RN DIV 1
Many patients will recognise Joanne from working here several years ago. Jo has since returned to work at Francis Family Doctors in a casual position and it is a joy to have her back.
Licensed with the Australian Practitioners Regulation Agency (AHPRA), Joanne has been worked in General Practice for over ten years. She thoroughly enjoys this role and has a passion for nutrition for health and wellness. Jo performs all nurse duties along with assisting the doctors in caring for patients with chronic disease.
Receptionists and Administration staff
The receptionists at Francis Family Doctors, Desley, Kerrie, Kath, Caitlyn, Kelly, Linda and Deb are highly valued members of our team. Their skills and knowledge range from many years of experience in the general practice industry.
These ladies play a key administration support role for each doctor, arranging and talking with patients to identify the best type of appointments, keeping the doctors in line with plenty of humour, and ensuring each patients’ needs are met during their visit to the doctor. On behalf of the doctors, they also triage patients, update records, manage the mail & scanning, bill services as instructed, arrange aged care facilities paperwork and a myriad of other duties which is imperative in a busy practice. Please ask our receptionists if you have any queries regarding appointments and billing.
Our Administration Assistant, Nicole, works in the office ensuring the administrative activities at the practice run efficiently. Nicole assists with the Medicare claims, procedure invoicing, and accounts payable for each doctor, along with budgeting, HR payments & administration for the practice.
Rachel, Practice Manager
Rachel has extensive experience & a wealth of information, having worked in this practice for over 23 years and in General Practice since 1993. Rach is highly qualified with a Diploma in Practice Management and oversees the day-to-day operations & future planning of the practice hub. This includes managing human resources, implementing & maintaining policies & processes, budgets & reporting, risk management, accreditation, quality improvement & control and patient services.
Rachel ensures the effective & smooth running of the practice with its tenant doctors and takes great pride in the practice and its experienced team who make it such a well-respected health care centre.
