Your medical record is a confidential document. It is the policy of your doctor to maintain security of personal health information always and to ensure that this information is only available to other authorised personnel. At times your health information may need to be shared with other health care providers to provide you with the highest level of medical care. These may include Allied Health / Specialist referrals. Your consent will be obtained prior to sharing this information. We abide by the 10 national Privacy Principles available at: www.privacy.gov.au
Your doctor and this practice hub is committed to providing access to comprehensive General Practice care to all individuals and families within the community. All patient consultations and medical records are kept strictly confidential. Francis Family Doctors is accredited with the Australian General Practitioners Accreditation Limited (AGPAL).
If you have any compliments or concerns, please read our section on “Compliments & Concerns”
Please refer to our Privacy Policy, a copy of which is included under the Information tab. This document is updated from time to time. Please ask the reception staff for the current version.
